Terms of Use

1. Acceptance and who provides the service

Athr (“we”) provides Tayseer through the app and the website. By creating an account or using the service you confirm you have read and agree to these terms and the Privacy Policy. If you do not agree, do not use the service.

2. Eligibility and account

• You must be at least 18 and legally able to enter a contract.
• You give accurate, current information, keep your sign-in method secret, and are responsible for activity on your account.
• One account per person. We may refuse registration or suspend any account that is in breach, fake or suspected.

3. Marriage platform

• The platform is for serious introductions aimed at marriage within Islamic guidelines, and for nothing else.
• Keep your profile truthful and use photos and recordings of yourself. We may ask you to verify with a live capture, and may limit features for profiles that are incomplete or unverified.
• We facilitate introductions and do not guarantee any outcome, any marriage, or the accuracy of what members claim. We advise you to take care, not to send money or sensitive details to anyone, and to meet only with your guardian’s knowledge and in a safe public place.
• Your visibility and data follow your privacy settings. Taking screenshots, and sharing other people’s photos or data outside the app, are prohibited.

4. Consultations

Advisors are independent professionals, not our employees, and give their sessions through the platform. A session is guidance and does not replace a licensed professional for medical, psychological-emergency or legal matters; in an emergency contact the competent authorities immediately. The session price and length are shown before you book. A slot you choose is held for you for a short time to complete payment and then released automatically if it is not completed. The cancellation and refund rules shown in the app at the time of booking apply.

5. Subscriptions and payments

• Subscriptions renew automatically at the end of each period at the price shown, unless cancelled at least 24 hours before renewal. Billing and cancellation are managed in your Apple or Google subscription settings, and payment is charged to your store account on confirmation.
• Deleting the app does not cancel a subscription. Turning off renewal keeps the subscription active until the end of the paid period.
• Payments and refunds through a store follow that store’s policy. Payments through the payment gateway follow the refund policy shown at purchase.
• One-off packs (such as boosts) are consumed on use and what has been used is not refundable. Free monthly boosts expire at month end.
• Prices vary by country and may change; the final price in your currency is shown before purchase. A change does not affect a period already paid.
• Plan benefits (like, view and filter limits and others) may be adjusted; what each plan includes is shown in the app.

6. Prohibited conduct

• Harassment, abuse, threats, discrimination, or content that breaches public decency, Sharia or the law.
• Impersonation, using another person’s photos or data without permission, or creating fake or multiple accounts.
• Fraud, asking for money, extortion, commercial promotion, advertising or unauthorised external links.
• Moving the conversation off the platform for unlawful purposes, or exploiting advisors outside the consultation.
• Attempting to breach or disrupt the service, scrape its data, or get around usage or payment limits.
• Capturing or leaking protected photos by any means.

7. Content and moderation

You keep ownership of what you post and grant us a non-exclusive, limited licence to host, display and process it within the service as needed to run it. You are responsible for your content and for having the right to post it.

You can report or block any content or user in the app. We review reported content and use automated tools to detect violations, and may remove content, restrict or end an account for a breach, with notice where possible.

8. Intellectual property

The app, website, brand, designs and software belong to us or are licensed to us, and you receive a limited, personal, non-transferable licence to use the service. You may not copy, modify, reverse-engineer or sell them.

9. Ending your account

You can permanently delete your account from Settings at any time; this is not allowed while you have upcoming bookings, balances or pending withdrawals until they are settled. Deleting the account does not cancel a store subscription — cancel it yourself. We may suspend or end an account that breaches these terms, and financial records are kept as described in the Privacy Policy.

10. Disclaimer and limits

The service is provided “as is” with no guarantee it is error-free or uninterrupted. We are not responsible for the actions of members or advisors, what comes of their meetings, their content, or outages beyond our control. To the extent the law allows, our total liability is limited to what you paid us in the twelve months before the claim, and nothing here excludes liability that cannot be excluded by law.

11. Governing law and disputes

These terms are governed by the laws of the Kingdom of Saudi Arabia and its courts have jurisdiction over any dispute, without affecting rights you hold under the law of your country of residence that cannot be waived. We encourage settling any disagreement amicably first by writing to us.

12. Changes and contact

We may change these terms and will tell you in the app of a material change. Continuing to use the service after a change means you accept it. If the Arabic and English versions differ, the Arabic prevails.

Contact: Abdulrahman@athr-sa.com