Delete your account and data

From inside the app

• Open Tayseer and sign in.
• Go to Settings, then “Delete account permanently”, and confirm.
• If you have upcoming bookings, a balance, unused session credits or a pending withdrawal, the app tells you. Finish or cancel them first, then try again.
• If you subscribed, cancel the subscription yourself in your Apple or Google store settings — deleting the account does not cancel it.

If you cannot sign in

Send a request from the e-mail or phone registered on your account to Abdulrahman@athr-sa.com with the subject “Delete my Tayseer account”, including your name and phone number. We will verify you and complete it within 30 days at most.

What is deleted

Your account, profile, marriage data and answers, photos, recordings, messages, posts, stories, comments, follows, notifications and preferences are permanently deleted and cannot be restored. Your sessions end on all devices.

What we keep and why

We keep financial and accounting records (wallet, transactions, bookings, purchases, withdrawal requests and support reports) for accounting, reconciliation and legal duties. They are not visible to any user and are not tied to a public profile. Backups roll off on their normal cycle.